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Terms and Conditions


Brahmputra Mart   is the legal entity for   www.brahmputramart.com  provide its services to you subject to the following conditions. If you visit our showroom www.brahmputramart.com  , you accept these conditions. Please read them carefully. In addition, when you use any current or future www.brahmputramart.com  service or visit or purchase from any business affiliated with www.brahmputramart.com  , whether or not included in the www.brahmputramart.com  website, you also will be subject to the guidelines and conditions applicable to such service or business.

Electronic Communications

When you visit www.brahmputramart.com  or whatsapp or  send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All content included on this site, such as text, graphics, logos, button icons, images,  digital downloads, data compilations, and software, is the property of www.brahmputramart.com   or its content suppliers. The compilation of all content on this site is the exclusive property of www.brahmputramart.com . All software used on this site is the property of www.brahmputramart.com  or its software suppliers. As per our copy right policy we do not allow any of our  customer to reuse our brand name, product pictures or any other data published on our website www.brahmputramart.com  for further selling of the products or any other purpose what so ever. All pictures and data published on www.brahmputramart.com  are copyright of www.brahmputramart.com  only. For further selling products bought from www.brahmputramart.com  customers are requested to take their own pictures and design their own data.

Site Access

www.brahmputramart.com grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of www.brahmputramart.com . You may not use any proprietary information (including images, text, page layout, or form) of www.brahmputramart.com and our affiliates without express written consent. You may not use any meta  tags or any other "hidden text" utilizing www.brahmputramart.com name or trademarks without the express written consent of www.brahmputramart.com . Any unauthorized use terminates the permission granted by www.brahmputramart.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of www.brahmputramart.com so long as the link does not portray www.brahmputramart.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any www.brahmputramart.com logo or other proprietary graphic or trademark as part of the link without express written permission.

Risk of Loss

All items purchased from www.brahmputramart.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. If buyer makes payment in the mode other than as specified in “How to Order”, then the responsibility will not be taken by us for the amount paid/deposited. We do not hold  any responsibility of any advertisement in the name of www.brahmputramart.com unless it is agreed by us.

Product Descriptions

www.brahmputramart.com and its affiliates attempt to be as accurate as possible. However, www.brahmputramart.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.


Except where noted otherwise, the List Price displayed for products on our website in Indian Rupees represents the full price of the product.  For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available. However, Money once paid cannot be refunded in any case specially where ordered goods are available and are in deliverable condition.

Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following:

If an items correct price is lower than our stated price, we will charge the lower amount and ship you the item.

If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Please note that this policy applies only to products sold and shipped by www.brahmputramart.com.

Shipping charges and taxes will be extra than the price shown on the website www.brahmputramart.com.

All the internal calculations for the prices in our system is done by INR (Indian Rupees).


All of www.brahmputramart.com orders are shipped from any part of India or out of india to your provided shipping address. Processing of your order will depend upon the order quantity you place. In India delivery of goods takes place in 7-8 working days approx. International delivery details will be conveyed to the customer every time they place the order.

Shipping destinations offered bywww.brahmputramart.com for delivery will be extended and updated from time to time and listed online.

We can only process one shipping address per order. So, if you would like to order several items and ship to different addresses, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non delivery of orders in case the delivery address includes P. O. Box details in any part or form.

We send good by modes like by sea or by air or by surface as per customers suitability. If customer  choses sea as the mode of trasportation then goods will be delivered to their nearest sea port. Customer will be responsible to arrange pick up from the sea port. Also if you order goods via transport, we (www.brahmputramart.com) will not hold any responsibility to provide goods at buyer’s place. Buyer is required to collect the same from transport co.

If customer chose air delivery then goods can be delivered to air port as well as to the delivery address given by the address as per the mutual agreement. Courier Company will attempt delivery 2 times at the delivery address specified by you in the order, before they contact us that your package is not deliverable. You can track the package through the Order Tracking facility.

Duties and Taxes

Due to the nature of international shipping, customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. We are unable to calculate when and how much these customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. If you are presented with an invoice from courier company for import duties and taxes, you will have to pay courier company directly at the time of delivery. www.brahmputramart.com takes no responsibility for non delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address and will not provide any refunds in such cases.

Exchanges, Returns and Refunds

www.brahmputramart.com has no return, no exchange no refund policy for orders to be delivered outside India. For order to be delievred in India we only offer exchnage. Please read our shipping and return section for complete information.

Product Properties

All of www.brahmputramart.com products are handcrafted by expert craftsman. The subtle variations in color, texture and design are intrinsic to hand made products. Our products involve crafts-based traditions of hand casting, hand painting, baking and hand cutting and assembling. We use both vegetable colors and commercial colors with the goal of minimizing our impact on the environment while striving for the best color properties. An irregularity or joint marks on the surface is not a defect - handicraft by definition means uncertainty when it comes to uniformity.


We have done our best to display as accurately as possible the colours of the products shown on this Web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.

Disclaimer of Warranties and Limitation of Liability

This site is provided by www.brahmputramart.com on an "as is" and "as available" basis. www.brahmputramart.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, www.brahmputramart.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. www.brahmputramart.com does not warrant that this site, its servers, or e-mail sent from www.brahmputramart.com are free of viruses or other harmful components. www.brahmputramart.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.


You agree to defend, indemnify and hold www.brahmputramart.com and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorney’s fees, arising from or related to your use of the site.

Applicable Law

By visiting www.brahmputramart.com, you agree that the laws of India, under the jurisdiction of the Rajasthan High Court, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and www.ManufacturerBox.comor its affiliates.

Shipping and Delivery

At www.brahmputramart.com, our aim is to ship our products in a quick, safe and inexpensive manner. We deliver worldwide and within India.

For domestic order (delivery within India) we offer courier service or transport co. service or Indian post only.

Cancellations, Exchanges and Return

Cancellations will be accepted only for the goods which has been out of stock.

Any exchange or return shall not be entertained in case of goods delivered outside India.

Exchange and return Policy For goods delivered within India : 

Inform us within 7 days from the date of delivery if seeking any return or exchange with the reason for exchange or return.

On approval for the exchange or return customer will be asked to send the goods (in their original form) back to www.brahmputramart.com. Return charges and additional payment to make goods available at www.brahmputramart.com location will be borne by the customer himself. Return or Exchange shall be entertained only if there is defects, sent wrong/another product. Also note, Minor problems of thread , misprint , smudges , stain will not be considered as damage/defect.

After receiving the goods back Customer will get an update approving the exchange or refund.

Refunds, if any, shall be processed through the online mode within10-15 working days by the same mode they have made the payment.